Answer every lead in 60 seconds. Follow up until they book.
Missed calls, web forms, Facebook leads and DMs all get an instant reply, then a friendly follow-up sequence until the homeowner picks an estimate time. It runs day and night, even when you're on a job site.
- 2:47 PMMissed call while you were on a job
- 2:47 PMHi, this is Lone Star Kitchen & Bath. Sorry we missed your call! Are you looking at a kitchen or a bathroom project?
- 2:52 PMKitchen. Thinking new cabinets and counters.
- 2:52 PMGreat! You can grab a free in-home estimate time here, or reply with a day that works.
- 2:58 PMEstimate booked · Mon 9:00 AM
- 60s
- Reply to every new lead
- 24/7
- Missed-call text-back
- 1
- Inbox for calls, texts, forms & DMs
- 0
- New software for you to learn
Everything that happens after a homeowner raises their hand.
Missed-call text-back
Miss a call and the caller gets a text within seconds, so they don't move on to the next remodeler on Google.
Instant lead reply
Every web form, Facebook lead form and Instagram DM gets a personal-sounding text and email in under a minute.
Follow-up until they book
A sequence of texts and emails over the following days. Most homeowners don't book on the first message.
Online booking + reminders
Homeowners pick an estimate slot from your calendar, then get reminders so they're home when you show up.
Reputation management
Review requests go out when a job wraps up, and you're alerted to any review that needs a reply.
Database reactivation
Old leads, past quotes and past clients get a timely offer by text and email. Often the fastest jobs you'll book.
One kitchen remodel inquiry, two outcomes.
- Homeowner fills your form at 8:40pm
- Email lands in an inbox nobody checks at night
- They also request quotes from two competitors
- You call back the next afternoon from a job site
- Voicemail. You mean to try again, but it's a busy week
- A competitor who replied first books the estimate
- Homeowner fills your form at 8:40pm
- Personal text and email arrive within a minute
- They reply with project details by text
- Booking link sent; they pick Thursday at 10am
- Reminders go out the day before and that morning
- You show up to a homeowner who's expecting you
Your old customer list is your cheapest source of new jobs.
Every remodeler has a list of past clients, old leads and quotes that never closed. We send them a short, timely offer by text and email and hand you the people who reply. No ad spend, and it's often the first booked work we generate for a new client.
- $0
- Ad spend needed
- ~1 wk
- From list to launch
- 3
- Lists we work: past clients, old leads, old quotes
- 10:02 AMHi Mark, it's Lone Star Kitchen & Bath. We did your guest bath in 2022. We're booking spring projects now. Anything else on your list?
- 11:36 AMActually yes, we've been talking about redoing the kitchen.
- 11:37 AMHot lead sent to your phone
Before the audit.
Anything else, email hello@trimlinegrowth.com and we reply, usually same day.
No. We write every message in your voice, using your business name, and keep them short and human. Homeowners can reply and you take over the conversation any time.
No. Your main number stays the same. We forward missed calls into the system so the text-back works without changing anything customers see.
Show up to the estimates. You'll get a notification for every booking and every hot reply, and you can answer texts from the mobile app if you want to.
Yes, when the homeowner has contacted you or given permission, and every message includes a way to opt out. We set up the consent language on your forms and handle carrier registration.
Usually about a week for follow-up and booking, and about two weeks if we're also launching ads and a landing page.
In most cases we can connect to it. For remodelers without one, our CRM and mobile app are included in every plan.
Get a free follow-up audit.
We'll test your business like a homeowner would: call, fill your form, and see how long it takes to hear back. Then we send you a short video of what we found and how to fix it.
Or email us at hello@trimlinegrowth.com